Terms of service

 

Terms of Service

Welcome to

naturevalley
. By accessing or using our website at https://naturevaliey.shop, you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Service carefully before placing an order.

Order Processing and Shipping

Orders are typically processed within 2-4 business days after payment confirmation. Shipping times range between 7-15 business days, depending on your location and other factors.

The shipping fee is calculated at checkout and displayed prior to completing your order.

Returns and Refunds

You may return most items within 30 days of receiving your order. Returns outside of this window will not be accepted.

To be eligible for a return, items must be unused, in the same condition you received them, and in the original packaging.

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect. In such cases, please contact our customer service at riderbealnaji4862@gmail.com for assistance.

Once we receive your return, please allow 7-10 business days for the refund to be processed to your original payment method.

Order Cancellations

You may cancel your order within 24 hours of placing it by contacting us at riderbealnaji4862@gmail.com. After this period, cancellations may not be possible due to order processing.

Contact Us

If you have any questions about these Terms of Service, please contact us at: riderbealnaji4862@gmail.com.